Privacy policy

What we collect

• Account: your email address (used to send sign-in codes and order emails), and the name, phone number, addresses and vehicles you choose to save.
• Orders: what you bought, the shipping address, and payment status. Card details are entered on Stripe's payment page and never touch our servers; we store only Stripe's reference IDs.
• Messages and offers: the conversations and offers you send us, so we can answer them and keep a record for warranty claims.
• Technical: IP address and browser information with each order, used for fraud prevention, plus basic server logs.

How we use it

To process and ship orders, answer questions, confirm fitment, handle returns and warranty claims, prevent fraud, and — only if you opt in — tell you about new parts for vehicles in your garage. We don't sell your information.

Who we share it with

• Stripe processes payments and calculates sales tax.
• Shipping carriers (UPS, FedEx, USPS, LTL freight companies) receive your name, address and phone number to deliver your order.
• Supabase hosts our database and sign-in system; Resend delivers our emails; Cloudflare serves the site.
• The National Highway Traffic Safety Administration's public VIN decoder receives VINs you choose to check; we don't store checked VINs unless you save a vehicle to your garage.

Cookies

We use a session cookie to keep you signed in and a cart cookie to remember what you've added. We don't run third-party advertising cookies.

Retention and your choices

Order records are kept as long as required for tax and warranty purposes. You can update or delete saved addresses and vehicles from your account at any time, and you can ask us to delete your account by emailing support@goldenokoautoparts.com; we'll remove personal data that isn't required for completed-order records.

Contact

Golden Oko Parts, Valdosta, GA 31601 · support@goldenokoautoparts.com